Our mission is to enable our customers to defend their organizations against evolving cyber-threats.
Lastline continuously innovates to provide the best defense against malicious actors, the most effective protection from advanced threats and malware, and complete visibility into attacks. Our solution rapidly detects and remediates breaches, saving money and time for our customers and protecting their reputation.
In pursuing our mission, there are several “truths” that guide our path; principles that we consider at the core of who we are and that we strive to follow.
We create value for our customers by enhancing their security and protecting their digital assets. But we are also a business: Our goal is to create commercial value for our customers, for our shareholders, and for our employees. We strive for growth. We work hard to increase our customer base and capture market share. We want satisfied customers who recommend us to others, and who come back year after year to renew their contracts. We want to make the world a safer place, and while doing so, create a profitable business.
The threat landscape is rapidly evolving. Attackers constantly find new vulnerabilities, develop novel exploits, and come up with clever tricks to bypass security solutions. This means that we cannot stand still. We need to make our solution better to stay ahead of the bad guys. This requires that we keep questioning our own assumptions, that we are willing to experiment and try out new ideas, and that we let the data speak. We have a history of innovation, and we believe in the necessity to keep evolving.
There is a lot to do. We work hard to deliver results. We are tenacious, we don't wait for others, and we work around obstacles. We strive to maximize the positive impact of everything we do. We value results over effort. We relish turning research into technology, shipping product, closing deals, executing marketing campaigns, supporting customers, and achieving operational excellence in all Lastline functions. And we are accountable. When we commit, we deliver.
We target short release cycles for our product and short sales cycles for new prospects. We believe that it is important to build an agile organization that reacts quickly to the challenges of today's rapidly changing threat landscape, and that can deliver features much faster than any of our competitors. But moving fast extends much beyond product releases. It is important to respond quickly when our partners or customers have a question or a problem. And the same is true for internal communication and collaboration. We keep the ball rolling and enable our colleagues to move fast by quickly responding to their requests.
Software is eating the world, replacing manual labor in many areas. Automated systems can be refined and improved. Over time, their capabilities and speed match and eventually exceed domain experts, delivering better results faster. Consider the difference between Yahoo! and Google. Yahoo! used people to label web pages and build directories, Google relied on algorithms. One company thrives and the other survives (barely). We must relentlessly seek automation: maximize the use of sales automation, maximize DevOps tools, and, of course, perform automated threat detection. One cannot keep up creating signatures by hand. There are not enough skilled security experts to sift through all the alerts and prioritize them. And it simply takes too long to react to new threats with a human in the critical path.
Our roots are in academia. We believe in an open environment where nobody should be afraid to speak up and share their thoughts. We take feedback seriously, from our customers and partners, but also from our employees. We believe in rational arguments; one should always make proposals that are supported by data and not just based on hunches or unsubstantiated opinions. Communication is respectful and non-dismissive. And it is incumbent on each individual to both listen and to speak.
We want to build the best product, and we are proud of our technology. In security, it is not always easy for customers to understand and evaluate the pros and cons of different solutions. The security industry is full of people who put appearance and hype over substance. We believe in substance, and we put the security of our customers first. We are open and willing to explain our approach, and we never resort to buzzwords, invoke magic, or present simple tricks as the proverbial (but impossible) silver bullet. And we value excellence: It is important that the value provided by people is clearly recognized, both in words and through compensation.