Effective Date: February 19, 2019
Lastline participates in, and has certified its compliance with, the EU-US. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all Personal Data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov]
Lastline is responsible for the processing of personal data it receives under each Privacy Shield Framework and subsequently may transfer it to a third party acting as an agent on its behalf. Lastline complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer of liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Lastline is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have unresolved privacy or data use concerns that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
Lastline commits to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland in the context of the employment relationship.
Contact us or our European GDPR Representative at the address below or by sending an email to email@example.com. Please include your contact information, the name of the Lastline product or website, and a detailed description of your request or privacy concern.
Mail to: Lastline UK Office, M/S: Lastline, Inc., C/O Hillier Hopkins LLP, Chancery House, 199 Silbury Boulevard, Milton Keynes, Bucks, England, MK9 1JL
Lastline analyzes the traffic on a network and is designed to detect threats posed by malware, as well as communication with Malicious hosts on the internet. Lastline will collect and analyze certain Artifacts (files, URLs, as well as web and email content that could pose a threat to the organizations) that are transmitted via web traffic and as email attachments.
Lastline takes steps to avoid collecting information from our customer’s network that could personally identify their end users or collect or view any data that could be reasonably associated to such information. However, the data we collect through our Services to identify security risks may also contain some Personal Data (i.e. username, email address or IP address). This information is only used in protecting the IT infrastructure of the organization
Network traffic, including:
Email contents, including:
In order for a customer to license our products and obtain technical support Services, we will collect certain Personal Data, such as the first and last names of our contacts, mailing address (including postal code), email address, cell phone or work phone. This information is used only in connection with the administration of a customer’s account with Lastline and for no other purpose.
For the purpose of marketing activities, we may collect the following Personal Data from you: name, title, location, company name, phone number and email address via our website, if you wish to request some types of product or company related content, a product demo or contact us for other reasons.
If you believe that we have inappropriately collected your Personal Data and you would like to request that it be removed from our databases, please contact our Data Protection Officer at firstname.lastname@example.org.
We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data and may combine this data with information we already have about you. This is to help us update, expand and analyze our records, identify new customers, and provide products and Services that may be of interest to you. If you provide us Personal Data about others, or if others give us your information, we will only use that information for the specific purpose for which it was provided to us.
Examples of the types of Personal Data that may be obtained from public sources or purchased from third parties and combined with information we already have about you, may include:
In order to opt-out of our marketing communications, please send a request to our Data Protection Officer at email@example.com.
Lastline does not sell, trade or rent to third parties any of the information we collect from our customer’s network, or Personal Data (together “the Data”). We may use the Data that we collect for the following purposes:
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We partner with a third party to implement marketing programs promoting Lastline and our products on third-party websites using cookies or similar technology. As part of this process we do not collect any Personal Data about website visitors. Anyone can remove themselves from these programs simply by erasing the cookies on their computer. If you also wish to opt-out of interest-based advertising click here or if located in the European Union click here. Please note that you will continue to receive generic ads on some websites other than Lastline.com; this is outside of the control of Lastline.
In order to personalize communications with our customers and to improve our Services, we may also ask you to provide consumer satisfaction information regarding your experience with our Services. You have the option of choosing not to provide that information.
To provide the Lastline Hosted and some On-Premises Services, we may share submitted Artifacts and other meta data with third parties that provide Services, such as information processing, data storage and security Services, for instance Cloud hosting and data service providers. These third parties are only authorized to use our customer’s data as necessary to provide Services to Lastline and are obligated to protect our customer’s network data with provisions at least as protective as those contained in this Policy, and each such provider has security measures in place at least as protective as those described in this Policy.
We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your Personal Data only as necessary to provide these services to us. These services may include:
We may disclose your Personal Data as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If Lastline is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership, uses of your Personal Data, and choices you may have regarding your Personal Data.
We may also disclose your Personal Data to any other party with your prior consent.
Lastline takes precautions, including administrative, technical, and physical measures, to safeguard our customer’s Data against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration and destruction.
Lastline uses industry-standard efforts to safeguard the confidentiality of Data, including encryption, firewalls and SSL (Secure Sockets Layer). We have implemented reasonable administrative, technical, and physical security controls to protects against the loss, misuse, or alteration of our customer’s Data.
Lastline collects information under the direction of its customers and has no direct relationship with the individuals whose Personal Data it processes. If you are an employee or client of one of our customers and have questions, please contact your IT Security Team or Managed Service Provider for additional information. We may transfer contact information of customers and prospects to companies that help us provide our Service. Transfers to subsequent third parties are covered by the service agreement with our customers.
Lastline acknowledges that you have the right to access your Personal Data. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to our customer (the data controller). If requested to remove data, we will respond within a reasonable timeframe.
Upon request, Lastline will provide you with information about whether we hold any of your Personal Data. If you wish to correct, amend, cancel your account or request that we no longer use your information to provide Services, you may contact us at: firstname.lastname@example.org. We will respond to your request within a reasonable timeframe. We will retain your information for as long as your account is active or as needed to provide you with our Services. We will retain and use your information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You may sign up to receive an email or newsletter or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or at your member profile on our website or by contacting us at email@example.com.
We may update this Policy from time to time to reflect changes to Lastline’s information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage our customers to periodically review this page for the latest information on our privacy practices.
203 Redwood Shores Parkway, Suite 500
Redwood City, CA 94065